Returns & Refunds

We want our customers to be as happy as us when they receive their order ! If you have any questions regarding our tie dye pieces, our techniques or any other queries, please email us at info@tripleterrortrends before ordering so we can provide all the information you need to make your purchasing decision.

• Returns are accepted if we have failed our obligation. Please check the sizing guide to avoid size errors.
• If there is an error in sizing on our part, we will happily refund your purchased item.
• If any ordered items are not in stock, we will offer alternative sizes or items within the similar range without any extra cost. If the alternate option is not accepted, we will cancel the order and provide a full refund. All refund amounts will be paid by either Direct Deposit or Paypal (If the order is paid by Paypal).
• In the rare occasion that we may have sent you an incorrect item/style or size, please contact us immediately as we will not accept delayed returns. The incorrect garment must not have been worn, altered and/or washed and is in a resalable condition. We will reimburse postage expense for the return of the item.
• Sale items are not returnable.
• Tie Dye by its very nature is hand crafted, therefore there will be dye artifacts and colour bursts. We do not take returns for such colour bursts or other craft speckles. All items are uniquely designed therefore no two items will ever look exactly the same.
• Before placing an order ensure you check the sizing guide.